Hard bounces and repeated soft bounces become cleaned contacts. They won’t have a badge in the Email Marketing column of the contact table.
#Cleaned email addresses mailchimp manual
These contacts can be from your online store, an integration, a manual import, or from a forwarded email to your Mailchimp Inbox. They’ll have an Unsubscribed badge in the Email Marketing column of the contact table.Ĭan receive: Ads, postcards, and transactional emails like order notificationsĪ non-subscribed contact is someone who has interacted with you but hasn’t opted in to receive email marketing campaigns. They’ll have a Subscribed badge in the Email Marketing column of the contact table.Ĭan receive: All types of marketing UnsubscribedĪn unsubscribed contact is someone who previously received your email marketing but has opted out. You can also manually add them one-by-one or with an import, as long as you’ve received explicit permission. Subscribers can join your audience from one of your signup forms, landing pages, or connected stores. SubscribedĪ subscribed contact, or subscriber, is someone who has opted in to receive your email marketing. Here’s an overview of the different contact types, including whether they count toward monthly plan limits and what type of marketing they can receive from you. Contacts can also be archived, which removes them from your marketing audience but retains their data. We recommend you always establish a legal basis for the collection, storage, and use of your contacts' personal data.Įven though you can use Mailchimp for more than email, we categorize the main types of contacts based on their email marketing status: subscribed, unsubscribed, non-subscribed, cleaned, and pending. Laws in different jurisdictions may prevent certain types of content from being sent, regardless of your pricing plan, our system capabilities, or your contacts’ marketing status.To learn more, read About Your Legacy Pricing Plan. If you have a legacy paid plan created before May 15, 2019, your account may be subject to different rules around contact limits.In this article, you’ll learn more about the types of contacts in Mailchimp and where to view them. A person’s contact type determines which campaigns they’re eligible for, and whether they count toward your plan's monthly contact limit. The people whose information you store in your Mailchimp account are known as your contacts.
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